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Amazon notice: non-compliant WEEE listings may be deactivated and lose Pan-European services. How to recover?

The sentence you received

we may deactivate some non-compliant listings starting June 5, 2023. If this happens, you will lose access to Pan-European services for these listings, until you provide us with valid WEEE-Reg.-Nrs.

Any listings with a WEEE-Reg.-Nr. from a non-admitted authorized representative will be deactivated after July 1, 2023, until the new valid registration number is provided.

This site is not affiliated with Amazon. Quotations come from public posts on the Amazon Seller Forums; those marked as quoted are Amazon e-mails or texts posted by sellers, whose full text we cannot verify. Amazon's help pages need a login and were not checked page by page.

Short answer

It means: while your WEEE registration number is not confirmed valid, Amazon may deactivate the listings, which then lose access to Pan-European services until you provide valid WEEE-Reg.-Nrs. Amazon Seller Forums, News_Amazon: Reminder to submit your WEEE-Reg.-Nrs. to Amazon

The key facts at a glance

Consequence
The listings lose Pan-European services until valid WEEE-Reg.-Nrs. are provided. Amazon Seller Forums, News_Amazon: Reminder to submit your WEEE-Reg.-Nrs. to Amazon
When to submit
Submit only after the numbers are visible on the stiftung ear portal. Amazon Seller Forums, News_Amazon: Reminder to submit your WEEE-Reg.-Nrs. to Amazon
The representative's requirement
Your authorised representative must be on stiftung ear's list for the number to be confirmed valid. Amazon Seller Forums, News_Amazon: Reminder to submit your WEEE-Reg.-Nrs. to Amazon
Representative not on the list
Listings using its number are deactivated after 2023-07-01 until a new valid number is provided. Amazon Seller Forums, News_Amazon: Reminder to submit your WEEE-Reg.-Nrs. to Amazon
Product is not electrical
The notice says: if you think the rules do not apply, contact Selling Partner Support. Amazon Seller Forums, News_Amazon: Reminder to submit your WEEE-Reg.-Nrs. to Amazon
The order to get listings live again1Confirm the number is validVisible in stiftung ear's publicregister2Confirm the representative is onthe listIf not, the number will not beconfirmed3Submit per brand and equipmenttypeAll combinations4Wait for validation, then checkthe listingsIf the product is not electrical,contact support
Figure 1. The order to get listings live again

What does the sentence mean?

Amazon says it may deactivate some non-compliant listings from 2023-06-05; deactivated listings lose Pan-European services until you provide valid WEEE-Reg.-Nrs. Amazon Seller Forums, News_Amazon: Reminder to submit your WEEE-Reg.-Nrs. to Amazon

You submit the registration numbers on the Seller Central Compliance Portal for all brand and equipment type combinations. Amazon Seller Forums, News_Amazon: Reminder to submit your WEEE-Reg.-Nrs. to Amazon

What are the two most common snags?

Submit only after the numbers are visible on the stiftung ear portal. Amazon Seller Forums, News_Amazon: Reminder to submit your WEEE-Reg.-Nrs. to Amazon

The authorised representative must be on stiftung ear's list; otherwise the number is not confirmed as valid. Amazon Seller Forums, News_Amazon: Reminder to submit your WEEE-Reg.-Nrs. to Amazon

The authority must confirm the representative's mandate before processing the registration. stiftung ear: WEEE-Nummer als ausländisches Unternehmen

Why does the law require this?

While the manufacturer is not properly registered, marketplace operators may not enable offering or making available of its devices. ElektroG § 6 Abs. 2 Satz 2 Nr. 2

The authority confirms the representative's designation (§ 8(3)). ElektroG § 8 Abs. 3

How do you get live again?

  1. First confirm your WEEE registration number is valid and visible in stiftung ear's public register.
  2. Confirm the representative is on stiftung ear's list. Amazon Seller Forums, News_Amazon: Reminder to submit your WEEE-Reg.-Nrs. to Amazon
  3. Submit all brand and equipment type combinations on the Compliance Portal. Amazon Seller Forums, News_Amazon: Reminder to submit your WEEE-Reg.-Nrs. to Amazon
  4. If your product is not electrical, contact Selling Partner Support. Amazon Seller Forums, News_Amazon: Reminder to submit your WEEE-Reg.-Nrs. to Amazon

What this guide did not verify

Not verified here: the current version of the stiftung ear list and the number of days reinstatement takes. Notices exist in several versions and yours may differ from the quotation above.

What to do: three steps

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What sellers also ask

The representative changed.

The old representative first reports the end of the mandate; only then can the new one be confirmed. Only one can exist at a time. stiftung ear: WEEE-Nummer als ausländisches Unternehmen

How long until live again?

Reinstatement time is Amazon's decision; this guide found no public statement it could verify.

Where does each statement come from?

Every source below is a legal text or an authority page; click through to compare.

  1. Amazon Seller Forums, News_Amazon: Reminder to submit your WEEE-Reg.-Nrs. to Amazon · read 2026-10-27
  2. ElektroG § 6 Abs. 2 Satz 2 Nr. 2 · read 2026-10-18
  3. ElektroG § 8 Abs. 3 · read 2026-10-18
  4. stiftung ear: WEEE-Nummer als ausländisches Unternehmen · read 2026-10-27

This guide summarises public legal texts and authority pages as general information. It is not legal advice. For your case, ask a licensed German lawyer.

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