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Why platforms verify sellers: the five items of Article 30 of the EU DSA

Short answer

Article 30 of the EU Digital Services Act: an online platform must first obtain five kinds of information from a seller before the seller can sell to EU consumers. You are liable for their accuracy. DSA Art. 30 Abs. 1; DSA Art. 30 Abs. 2

The key facts at a glance

a. Contact
Name, address, telephone number, email address. DSA Art. 30 Abs. 1 Buchst. a
b. Identification
A copy of an ID document or other electronic identification. DSA Art. 30 Abs. 1 Buchst. b
c. Payment account
Payment account details. DSA Art. 30 Abs. 1 Buchst. c
d. Register number
If registered in a trade register: the register and registration number. DSA Art. 30 Abs. 1 Buchst. d
e. Self-certification
A commitment to offer only products or services that comply with EU law. DSA Art. 30 Abs. 1 Buchst. e
The platform's verification sequence1You submit the five itemsContact, ID, payment account, registernumber, self-certification2Platform makes reasonable effortsto verifyPublic databases or supportingdocuments3Inaccuracy foundYou are asked to correct it withoutdelay4Still uncorrectedThe platform must swiftly suspend theservice5You may complainThrough the platform's complaintchannels
Figure 1. The platform's verification sequence

What the provision requires

The platform must ensure that traders can only use it to promote messages or offer products or services to EU consumers if they have provided the five items beforehand. DSA Art. 30 Abs. 1

The platform must make reasonable efforts, using public databases or by requesting supporting documents from reliable sources, to assess whether the information is reliable and complete. Traders are liable for its accuracy. DSA Art. 30 Abs. 2

What happens if the data is inaccurate

If the platform has reason to believe an item is inaccurate, incomplete or out of date, it requests correction; if you fail to correct, it must swiftly suspend its service to you for offering to EU consumers until the request is fully complied with. DSA Art. 30 Abs. 3

If you are refused or suspended you have the right to lodge a complaint under the mechanisms of Articles 20 and 21 DSA. DSA Art. 30 Abs. 4

What you can prepare

  1. Company name, address and registration code from the business licence, identical to Seller Central.
  2. The legal representative's ID and the payment account in the company's name.
  3. A working phone and email the platform can reach during verification.

Inconsistent names and addresses are a common snag in verification. That is a practical observation, not statute text.

What this guide did not verify

Not verified here: Amazon's specific review pages, how long the review takes, and which countries' IDs are accepted.

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What sellers also ask

Is this Amazon's rule or EU law?

It is the EU regulation's requirement of online platforms; how the platform implements it in its back end is its own design. DSA Art. 30 Abs. 1

What if my data changes?

When data is out of date the platform asks you to correct it and suspends you if you do not. Update promptly after any change. DSA Art. 30 Abs. 3

Where does each statement come from?

Every source below is a legal text or an authority page; click through to compare.

  1. DSA Art. 30 Abs. 1 · read 2026-10-18
  2. DSA Art. 30 Abs. 1 Buchst. a · read 2026-10-18
  3. DSA Art. 30 Abs. 1 Buchst. b · read 2026-10-18
  4. DSA Art. 30 Abs. 1 Buchst. c · read 2026-10-18
  5. DSA Art. 30 Abs. 1 Buchst. d · read 2026-10-18
  6. DSA Art. 30 Abs. 1 Buchst. e · read 2026-10-18
  7. DSA Art. 30 Abs. 2 · read 2026-10-18
  8. DSA Art. 30 Abs. 3 · read 2026-10-18
  9. DSA Art. 30 Abs. 4 · read 2026-10-18

This guide summarises public legal texts and authority pages as general information. It is not legal advice. For your case, ask a licensed German lawyer.

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