Euguan 欧关合规中文Start check

German compliance answers / Compliance guides / Amazon notice texts

Sources read Updated 2 min read

An EPR e-mail asking for LUCID numbers and a shipping address? Amazon has warned about phishing

The sentence you received

We know that some sellers have received phishing emails that appear to be Extended Producer Responsibility (EPR) Packaging notifications and ask you to provide LUCID numbers and a shipping address.

This site is not affiliated with Amazon. Quotations come from public posts on the Amazon Seller Forums; those marked as quoted are Amazon e-mails or texts posted by sellers, whose full text we cannot verify. Amazon's help pages need a login and were not checked page by page.

Short answer

It means: Amazon warns that some sellers received phishing e-mails posing as EPR packaging notifications and asking for LUCID numbers and a shipping address. Do not reply to such an e-mail first. Amazon Seller Forums: WEEE number removed by amazon (Amazon e-mail quoted by a seller)

The key facts at a glance

What is imitated
EPR packaging notifications. Amazon Seller Forums: WEEE number removed by amazon (Amazon e-mail quoted by a seller)
What they ask for
LUCID numbers and a shipping address. Amazon Seller Forums: WEEE number removed by amazon (Amazon e-mail quoted by a seller)
Is a LUCID number secret
No: the German packaging register publishes registered businesses. ZSVR: Alle Informationen zur Registrierung
How often the register updates
Once a day. ZSVR: Ich möchte meine Registrierung ändern
On receiving a suspicious EPR e-mail1Do not click or replyProvide no numbers or address2Check the notices in your ownseller accountOpen the account from the browser, notthe e-mail link3Check the sender address andcontentCompare with similar notices in theaccount4If unsure, ask Seller SupportKeep the original e-mail
Figure 1. On receiving a suspicious EPR e-mail

What does the sentence mean?

Amazon's e-mail says it knows some sellers received phishing e-mails that look like EPR packaging notifications and ask for LUCID numbers and a shipping address. Amazon Seller Forums: WEEE number removed by amazon (Amazon e-mail quoted by a seller)

Why is a LUCID number used as bait?

The German packaging register publishes registered businesses, so anyone can look up a business's registration data. ZSVR: Alle Informationen zur Registrierung

The public producer register is updated once a day. ZSVR: Ich möchte meine Registrierung ändern

That makes it easy for fraudsters to make an e-mail look real: they know your company is really registered.

What do you do after receiving one?

  1. Do not click links, reply or provide numbers or an address.
  2. Open your seller account yourself and look for the same notice there.
  3. Check the sender address against Amazon e-mails you received before.
  4. If unsure, ask Seller Support and keep the original e-mail.

What this guide did not verify

Not verified here: the full text of Amazon's e-mail and the format of genuine EPR e-mails. The quotation is Amazon's e-mail as posted by a seller in the forum.

What to do: three steps

  1. Free checkPick a category, 1 minute, no account
  2. Read the resultEvery item with its source link and a cost range
  3. A partner, if you want onePartners quote you directly
Check what my listings are missing, free

Or add us on WeChat: search 「Rick｜欧关合规」 and ask directly.

What sellers also ask

What does a real EPR notice look like?

A real notice also appears in your seller account. This guide did not verify the format of Amazon's e-mails, so it does not describe it; rely on the account.

I already replied.

Contact Seller Support quickly and change the passwords of the affected accounts.

Where does each statement come from?

Every source below is a legal text or an authority page; click through to compare.

  1. Amazon Seller Forums: WEEE number removed by amazon (Amazon e-mail quoted by a seller) · read 2026-10-27
  2. ZSVR: Alle Informationen zur Registrierung · read 2026-10-27
  3. ZSVR: Ich möchte meine Registrierung ändern · read 2026-10-27

This guide summarises public legal texts and authority pages as general information. It is not legal advice. For your case, ask a licensed German lawyer.

Which guide next?