Euguan 欧关合规中文Start check

German compliance answers / Compliance guides / Amazon notice texts

Sources read Updated 2 min read

Amazon e-mail: missing Responsible Person information and removal of your inventory. What do the 30 and 60 days mean?

The sentence you received

Missing Responsible Person information: removal of your non-compliant inventory

This is because you did not declare your Responsible Person information to Amazon within 30 days of receiving an enforcement notification and did not remove your non-compliant inventory within 60 days of receiving the notification, per the Business Solutions Agreement.

This site is not affiliated with Amazon. Quotations come from public posts on the Amazon Seller Forums; those marked as quoted are Amazon e-mails or texts posted by sellers, whose full text we cannot verify. Amazon's help pages need a login and were not checked page by page.

Short answer

It means: within 30 days of an enforcement notification you did not declare your Responsible Person information to Amazon, and within 60 days you did not remove the non-compliant inventory, so Amazon disposes of that inventory in bulk under the Business Solutions Agreement. Amazon Seller Forums: Missing Responsible Person information (Amazon e-mail quoted by a seller)

The key facts at a glance

30 days
The period after the enforcement notification to declare the Responsible Person information. Amazon Seller Forums: Missing Responsible Person information (Amazon e-mail quoted by a seller)
60 days
The period after the enforcement notification to remove the non-compliant inventory. Amazon Seller Forums: Missing Responsible Person information (Amazon e-mail quoted by a seller)
Which products
CE-marked products manufactured outside the EU. Amazon Seller Forums: Missing Responsible Person information (Amazon e-mail quoted by a seller)
Inventory already removed
Cannot be made sellable again or returned. Amazon Seller Forums: Missing Responsible Person information (Amazon e-mail quoted by a seller)
How to avoid it
Upload the information on the Responsible Person Dashboard within the first 30 days after the enforcement notification. Amazon Seller Forums: Missing Responsible Person information (Amazon e-mail quoted by a seller)
The sequence after the enforcement notification1Day 0: enforcement notificationUse the date of your own notification2Day 30: deadline to declare theResponsible PersonUpload on the Responsible PersonDashboard3Day 60: deadline to removenon-compliant inventoryIf both are missed the inventory isdisposed of in bulk
Figure 1. The sequence after the enforcement notification

What does the e-mail say?

The e-mail's heading: Missing Responsible Person information: removal of your non-compliant inventory. Amazon Seller Forums: Missing Responsible Person information (Amazon e-mail quoted by a seller)

The reason given: within 30 days of the enforcement notification you did not declare your Responsible Person information and within 60 days you did not remove the non-compliant inventory. Amazon Seller Forums: Missing Responsible Person information (Amazon e-mail quoted by a seller)

CE-marked items already removed from sale cannot be made sellable or be returned, as bulk disposal is in progress. Amazon Seller Forums: Missing Responsible Person information (Amazon e-mail quoted by a seller)

Why does the law require this?

The e-mail cites the EU Market Surveillance Regulation: CE-marked products manufactured outside the EU need an EU responsible person and must be labelled with that person's information. Amazon Seller Forums: Missing Responsible Person information (Amazon e-mail quoted by a seller)

The EU responsible person can be an importer, an authorised representative with a written mandate, or an EU fulfilment provider where there is no other operator. Verordnung (EU) 2019/1020 Art. 4 Abs. 2

What do you do now?

  1. Find the date of your enforcement notification and count 30 and 60 days from it.
  2. Within the 30 days upload your Responsible Person information on the Responsible Person Dashboard. Amazon Seller Forums: Missing Responsible Person information (Amazon e-mail quoted by a seller)
  3. Inventory already in bulk disposal cannot be restored or returned; complete the information for future stock. Amazon Seller Forums: Missing Responsible Person information (Amazon e-mail quoted by a seller)
  4. Label the product and packaging with the same responsible person's information. Amazon Seller Forums: Missing Responsible Person information (Amazon e-mail quoted by a seller)

What this guide did not verify

Not verified here: the full e-mail (this page quotes only the part posted on the forum), the text of Amazon's enforcement notification, and the dashboard's page names.

What to do: three steps

  1. Free checkPick a category, 1 minute, no account
  2. Read the resultEvery item with its source link and a cost range
  3. A partner, if you want onePartners quote you directly
Check what my listings are missing, free

Or add us on WeChat: search 「Rick｜欧关合规」 and ask directly.

What sellers also ask

Is this the same as GPSR?

Related but not identical: this e-mail cites the market surveillance regulation for CE-marked products; GPSR covers other consumer products. Both need an EU responsible person; see the GPSR guide.

Can I get disposed inventory back?

The e-mail says CE-marked items already removed cannot be made sellable or returned. Amazon Seller Forums: Missing Responsible Person information (Amazon e-mail quoted by a seller)

Where does each statement come from?

Every source below is a legal text or an authority page; click through to compare.

  1. Amazon Seller Forums: Missing Responsible Person information (Amazon e-mail quoted by a seller) · read 2026-10-27
  2. Verordnung (EU) 2019/1020 Art. 4 Abs. 2 · read 2026-10-18

This guide summarises public legal texts and authority pages as general information. It is not legal advice. For your case, ask a licensed German lawyer.

Which guide next?